LSSI is consciously committed to excellence for every client which explains its substantial growth over the years. Originally based in Edmonton, Alberta, LSSI established a strong presence in the scaffolding industry and with its reputation easily expanded into the insulation industry.
With the addition of its Saskatchewan branch, LSSI can now accommodate customers in BC, Alberta, Saskatchewan, and Manitoba. Known as a premier supplier of scaffold equipment and labor services across all four provinces, LSSI organizes and expedites any and all scaffolding, including erecting, dismantling, rentals, and insulation services.
“We create temporary platforms,” explains Johnny, “so, if certain things are inaccessible, or you can’t get certain equipment in there, we’ll go out into the middle of nowhere … and get a solid floor to walk on – whether that floor is 300 feet in the air or 10 feet off the ground, just so you can change a light bulb.”
There is no job too big or too small for LSSI. For them, their commitment to excellent service and their iron-clad guarantee does not depend on the size of the job.
One Step at a Time
LSSI, like any other company in this industry, has had its ups and downs. In the first three years, their annual revenue averaged just shy of $1 million resulting in severe restrictions on the company’s ability to expand its services. During this time, Simon (then president) had to turn work away. There was no money to be invested in new equipment, and there was no established operating capital that would allow LSSI to accept huge labor-intensive contracts.
In 2004 LSSI made the move from a privately-owned company to a public company, and on January 3, 2005, Link Scaffold Products of North America (LSPNA) purchased a portion of LSSI. The idea behind this strategy was to get LSSI publicly listed in the U.S., thus generating more exposure and access to growth capital. Simon structured the sale so that LSSI would retain 60-percent ownership of the company, while the other 20 percent was used as payment for the personnel responsible for taking LSSI public. The remaining shares were then remarked for public sale to raise funds to fuel LSSI’s anticipated growth. By the beginning of 2008 LSSI abandoned that strategy and the Simoes family regained 99.11% ownership in LSSI and shelved LSNPA.
In 2006, LSSI purchased its own facility in Edmonton, Alberta, and remains its head office to this day. The company’s annual revenue reached over $7 million and in 2012 saw annual revenue reached well over the $10 million mark – a fitting end to mark its hard-won first decade. In 2014 reached another milestone with annual revenues exceeding the $17 million mark and this pattern continues into the current year. LSSI remains in a strong financial situation despite the lows and highs of the economy and they are optimistic about the future as they continue to increase services and maintain their high standards of excellence.
Invested in a family-centered and family-focused philosophy, LSSI was able to work through the recessions and continued to grow and expand to twice their size. LSSI now employs 15 to 25 permanent people in its Alberta and Saskatchewan offices and much higher numbers of employees out in the field, especially during the summer and fall. During the company’s busiest quarters, there can be upwards of 50 to 150 seasonal field workers employed.
Never Sacrificing Safety
The LSSI team of outstanding individuals makes themselves available 24 hours a day for each other and their clients, which is the reason for its numerous maintenance contracts, some of which even predate LSSI’s corporate inception. Now as a fully incorporated entity LSSI has established solid relationships with over 20 other companies, including such corporations as Ledcor Group of Companies, Husky Energy, Inc. (Kearl Lake and Rainbow Lake plants), Celanese and Conocophillips Canada. LSSI holds a positive reputation and long-term relationships because at the core of its efforts LSSI focuses on attention to detail and a commitment to safety.
Modest about projects and big plans, Johnny claims the business is more of a “day-to-day thing” with its first priority being their workers’ welfare. “We self-perform everything in scaffolding, and our biggest pride is our safety,” Johnny states. “At the end of the day people should go out the same way they came in, otherwise it’s not worth the money we make.”
Johnny’s sense of community and family pride doesn’t apply only to the framework of LSSI or its many clients. Rather than just maintaining a program to assure his employees’ safety and clients’ satisfaction, Johnny sees LSSI efforts making more of an impact on safety throughout all of Alberta and the surrounding provinces. “I stay really close to our projects,” he says. “I see the industry in the four provinces we operate in starting to come around.”
Link Scaffold Service Inc. is built on a strong belief in maintaining a family-oriented company that continues to value its clients and ensure clients’ satisfaction. Using its twin platforms of integrity and safety, LSSI will continue its mission of providing excellent service.